Privacy Policy

SeaV PRIVACY POLICY

This policy together with our end user licence agreement (“EULA“) and any additional terms of use incorporated by reference into the EULA, applies to your use of:

• The SeaV mobile application software (“App“) available at seaV.io (“App Site“), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device“).
• Any of the services accessible through the App (“Services“) that are available on the App Site or other sites of ours (“Service Sites“). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This App is not intended for persons under the age of 18 and we do not knowingly collect data relating to children. Please read the following policy carefully to understand our practices regarding your personal data and how we will treat it.
• Any services which are paid for on the App (“Premium Services“).

Important Information and who we are

Seavio Limited (“SeaV“) is the controller and is responsible for your personal data (referred to as the “Company“, “SeaV“, “we“, “us“, “our” in this policy).

We have appointed a data protection officer (“DPO“). If you have any questions about this privacy policy, please contact them on the details set out below.

Contact details:

Full name of the entity: Seavio Limited

Name or title of the DPO: Director

Email address: admin@seav.io

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues or other competent supervisory authority for data protection issues of an EU member state if the App is downloaded outside of the UK.

Change to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 18 May 2020. It may change and if it does, these changes will be posted on this page, and where appropriate, notified to you by email or when you next start the App or log onto one of the Service sites. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

Third party links 

The App, from time to time, may contain links to and from websites of our partner networks, advertisers or affiliate. Please note that these websites and any services that may be accessible through them may have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use the services.

Profile 

You have choice about the information on your profile. This is in relation to your education, your place of work, skills, profile photograph and posts. It is your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post any personal data, sensitive or otherwise, which you do not want to be made publicly available.

Posting and uploading 

We collect personal data and content from you when you provide, post and upload to our Services. This will include, but not be limited to, the information which you upload to your profile, any information posted in relation to voyages you undertake, details of your activities during and between voyages, information conveyed in messages and any information or content which is posted or shared on the App. If you opt to import an address book then we will also receive this contact information.

You do not have to post or upload any personal data. However, if you do not upload data then this will restrict your ability to use the App to its full potential.

The Data we may collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data: First name, last name, maiden name, username or similar identifier, marital status, title, date of  birth, gender
• Contact Data: Home address, billing address (only if you subscribe to premium services), email address,  telephone numbers
• Financial Data (only if you subscribe to Premium Services): Bank account and payment card details
• Transaction Data (only if you subscribe to Premium Services): Details about payments to and from you and details of purchase of Premium Services
• Device Data: Includes the type of mobile device you use (“Device“), unique device identifiers (e.g. IMEI  number, the MAC address of the Device’s wireless network interface, or mobile phone number  used by the Device, mobile network information, mobile operating system, the type of mobile  browser you use, time zone settings, Carrier, City, Country, Designated Market Area, Device ID,  Device family, Device type, IP address, Language, Latitude, Longitude, OS, Platform and Region.
• Content Data: Including but limited to information stored on your Device, including login information, photos,  videos or other  digital content, check-ins, vessel information and voyage information.
• Profile Data: Your username, password, in-App preferences, interests, feedback, [Professional data]  and survey responses.
• Usage Data: Includes your use of the App or your visits to our sites including but not limited to traffic data  and other communication data, whether this is required for our own billing purposes (if you  have subscribed to Premium Services) or otherwise and the resources that you access.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your  communication preferences.
• Location Data: Includes data which you post on the App, your current location disclosed by GPS Technology or  any other technology.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose (“Aggregated Data“). Aggregated Data could be derived from your personal data but it is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine and connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How is your Personal Data collected? 

We will collect and process the following data about you:

• Information you give us: This is information you consent to giving us about you by filling in forms on the App and the App site and any Service websites (together “our sites“), or by corresponding with us. It includes information you provide when you register to use the App or download the App, or subscribe to any of our Services, share data via the App, send a message on the App, make a connection request on the App, accept a connection request on the App or any other activity carried out in connection with the App, and when you report a problem with the App. If you contact us, we will keep a record of that correspondence.
• Information we collect about you and your device: Each time you visit the App we will automatically collect personal data including device, content and usage data. We collect this data using cookies and other similar technologies. Please see our cookie policy for further details.
• Location Data : When you visit or leave our App or Services (including our plugins or cookies or similar technology on the sites or others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. Your mobile device will send us data about your location based on your phone settings. We will ask you to opt in before we use GPS or other tools to identify your exact location. We also use GPS technology to determine your current location. Some of our location enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location settings relating to the App in your general settings or App Permissions depending on your operating system.
• Information we receive from other sources including third parties and publicly available sources: We will receive personal data about you from various third parties and public sources. A list of these third party sources are set out below:
  • Device data from analytics providers, advertising networks, search information providers;
  • Identity and contact data from data brokers or aggregators; and
  • Identity and contact data from publicly available sources.

If you subscribe to Premium Services, we will also collect contact, financial and transaction data from providers or technical and payment services.

The above third party providers are based both inside and outside of the EU.

Cookies 

We use cookies to distinguish you from other users of the App, the App site and distribution platform to remember your preferences. This helps us to provide you with a good experience when you use the App and allows us to improve the App. For detailed information on the cookies we use, the purpose for which we use them and how you can exercise your choices regarding our use of cookies, please see our cookie policy.

How we use your personal data 

We will only use your personal data when the law allows us to do so. The most common uses of your personal data will be as follows:

• Where you have consented before the processing;
• Where we need to perform a contract we are about to enter or have entered with you;
• Where it is necessary for our legitimate interests (or those of a third party) and your interests/fundamental rights do not override those interests; and
• Where we need to comply with a legal or regulatory obligation.

We will only send you direct marketing communications by email if we have your consent. You have the right to withdraw that consent at any time by contacting us.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Disclosure of your personal data

When you consent to providing us with personal data, we will also ask you for your consent to share your personal data with third parties.

International Transfers 

Some of our external third parties may be based outside of the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented.

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en; and/or
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en; and/or
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_en

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data Security 

All information you provide to us is stored on our secure servers.

Should you purchase any Premium Services then any payment transaction which is carried out by us or chosen third-party provider of payment processing services will be encrypted. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share your passwords with anyone.

Once we have received your information, we will use procedures and security features to try and prevent your personal data from being accidentally lost, used or accessed in an unauthorized way.

We will collect and store personal data on your Device using application data caches and browser web storage.

Please ensure that when using the messaging or posting features of the App, you do not submit any personal data that you do not want to be seen, collected or used by others.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are required to do so.

Data Retention 

By law we may have to keep basic information about our customers (including contact, identity, financial and transaction data, if applicable) for six years after they cease to be a registered user of the App.

In some circumstances you can ask us to delete your data (details below).

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research, statistical or commercial purposes, in which case we may use this information indefinitely without further notice to you.

In the event that you do not use the App for a period of one year then we will have the option to treat the account as expired and your personal data may be deleted.

Your legal rights 

Under certain circumstances you have the following rights under data protection laws in relation to your personal data.

You have the right to:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
  • if you want us to establish the data’s accuracy;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You also have the right to ask us not to continue to process your personal data for marketing purposes.

You can exercise any of these rights at any time by contacting us at admin@seav.io.

 

Cookie Policy

---

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website as well as us allowing us to improve the functionality of our site. By continuing to browse the site you are agreeing to our use of cookies.

What are cookies? 

A cookie is a small file of letters and numbers that you download onto your computer when you visit a website. Cookies contain information that is transferred to your computer’s hard drive which are not used to identify you personally.

How do we use cookies?

On the website, we use the following cookies:

• Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and use e-billing services.
• Analytical/performance cookies – These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

How can my cookies settings be changed? 

Your web browser may allow some control of cookies through the browser settings. However if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can use the link above to allow or not allow essential cookies set by this site.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/glpage/gaoptout